Privacy Policy

Effective Date: November 2025
Woodland Canines
Location: Syracuse, Indiana
Email: wlc@upwardmail.com
Phone: (260) 585-7477

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1. Introduction

At Woodland Canines, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or purchase a puppy.

By using our website or services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect personal information to provide you with the best possible experience when communicating with us or purchasing a puppy.

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Information you provide directly:

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• Name, email address, phone number, and physical address

• Payment and billing information (when completing a purchase)

• Details provided through contact forms or inquiries

• Preferences and information shared when reserving or purchasing a puppy

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Information collected automatically:

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• IP address, browser type, and device information

• Cookies and usage data to help us understand site performance and improve usability

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Third-party integrations may also collect information as part of their services, such as Klarna (for payment), Global Pet Security (for microchip registration), or our ground and flight transport partners (for delivery coordination).

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3. How We Use Your Information

Your information is used to:

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• Process puppy reservations and complete purchases

• Communicate about your puppy, upcoming litters, and delivery arrangements

• Send updates, records, or care information

• Respond to questions or service requests

• Improve our website and customer experience

• Maintain required business records for compliance with USDA, BOAH, and Canine Care Certified™ standards

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We do not sell, rent, or trade your personal information to third parties.

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4. Cookies and Tracking

Our website uses cookies to improve your browsing experience and track anonymous site usage data.

Cookies allow us to:

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• Remember your preferences

• Analyze web traffic and performance

• Enhance page speed and content relevance

You can disable cookies in your browser settings at any time, but doing so may affect site functionality.

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5. Third-Party Services

We partner with trusted third-party providers who help us operate securely and efficiently:

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• Klarna – to provide flexible, interest-free payment options.

• Global Pet Security – for puppy microchip registration and owner profile setup.

• USDA and Indiana BOAH – for compliance and facility inspection records.

• Email and hosting providers – to manage communications and customer forms.

• Ground and flight transport partners – for safe and approved puppy delivery.

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Each third-party service has its own privacy policy. We recommend reviewing those policies to understand how they manage your information.

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6. Data Retention

We retain personal information only as long as necessary to fulfill legal, contractual, or operational purposes. This includes maintaining accurate records for puppy health documentation, certification compliance, and buyer communication.

When your information is no longer needed, it is securely deleted or anonymized.

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7. Data Security

We use appropriate physical, electronic, and administrative measures to safeguard your information from unauthorized access, alteration, or misuse. While no method of online transmission is 100% secure, we take every precaution to protect your data and use reputable third-party processors.

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8. Your Rights

You have the right to:

• Access or request a copy of your personal information

• Request corrections to inaccurate or outdated data

• Request deletion of your information (where legally applicable)

• Opt out of marketing emails at any time

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To make a request, please contact us at wlc@upwardmail.com

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9. Children’s Privacy

Our website and services are intended for adult use. We do not knowingly collect personal information from minors under the age of 18. If you believe a minor has provided information to us, please contact us immediately so we can remove it.

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10. Links to Other Websites

Our website may contain links to other resources, including partner organizations and service providers. Woodland Canines is not responsible for the privacy practices or content of external sites. Please review the privacy policies of those sites before providing any personal information.

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11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. Any updates will be posted on this page with the new effective date.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

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Woodland Canines
Syracuse, Indiana
wlc@upwardmail.com
(260) 585-7477